Utilize quality improvement processes and management tools to improve client care outcomes
NURS4455 Utilize quality improvement processes and management tools to improve client care outcomes
NURS4455 Nursing Leadership and Management
Module 5 Assignment 2
Professional Development Plan
Overview: Professional Development Plan
This course aims to help you utilize quality improvement processes and management tools to improve client care outcomes, partly by improving the nurse’s working environment as you make and implement good decisions. Now you will apply those processes and tools to yourself by creating a professional development plan.
Look back at your Professional Development Inventory and Leadership Self-Assessment from module one. Use these tools as you develop your own professional development plan for both short term and long term success. You will develop your own personal nursing philosophy, using previously developed philosophies (cite sources). You will then set short term and long term goals keeping in mind intrinsic and extrinsic forces that may aid or hinder your progress.
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NURS4455 Utilize quality improvement processes and management tools to improve client care outcomes
NURS4455 Utilize quality improvement processes and management tools to improve client care outcomes
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ObjectivesNURS4455 Utilize quality improvement processes and management tools to improve client care outcomes
• Explain how organizations function.
• Compare and contrast characteristics of leadership and management.
• Apply trends, issues, theories, and evidence as guidelines for management decisions.
• Evaluate effectiveness of communication patterns using specific management situations.
More than 40 years ago, Donabedian27 proposed measuring the quality of health care by observing its structure, processes, and outcomes. Structure measures assess the accessibility, availability, and quality of resources, such as health insurance, bed capacity of a hospital, and number of nurses with advanced training. Process measures assess the delivery of health care services by clinicians and providers, such as using guidelines for care of diabetic patients. Outcome measures indicate the final result of health care and can be influenced by environmental and behavioral factors. Examples include mortality, patient satisfaction, and improved health status.
Twenty years later, health care leaders borrowed techniques from the work of Deming28 in rebuilding the manufacturing businesses of post-World War II Japan. Deming, the father of Total Quality Management (TQM), promoted “constancy of purpose” and systematic analysis and measurement of process steps in relation to capacity or outcomes. The TQM model is an organizational approach involving organizational management, teamwork, defined processes, systems thinking, and change to create an environment for improvement. This approach incorporated the view that the entire organization must be committed to quality and improvement to achieve the best results.
