Discuss what you may intend to do with the findings that are highlighted in the document.
Cultures and Beliefs Reflection

Discuss what you may intend to do with the findings that are highlighted in the document.

Cultural Competency & Diversity at DHS
Tools For Managers
page 12
SELF-ASSESSMENT OF CULTURAL COMPETENCE

As a member of DHS, the knowledge you have of yourself and others is important
and reflected in the ways you communicate and interact. This assessment should
assist you in reflecting on your level of cultural competency to increase and
improve service delivery.
Rate yourself – Use rating scale from 1 (lowest) to 5 (highest)
1. I reflect on and examine my own cultural background, biases and prejudices
related to race, ethnicity, gender, sexual orientation, disability, age, religion and
other factors that may influence my behavior at work.
1 2 3 4 5

2. I look at my own attitudes and behaviors to determine how I am processing
information and delivering services to diverse staff, clients and customers.
1 2 3 4 5
3. I educate myself about the culture and experience of other races/religions/ethnic
groups/economic classes/sexual minorities/gender / and disability groups by
attending classes, workshops, cultural events, reading, interacting, etc.

1 2 3 4 5
4. I intervene, in an appropriate manner, when I observe others engaging in
behaviors that appear culturally insensitive or reflect prejudice.
1 2 3 4 5
5. I avoid stereotyping and generalizing about a person based on their group
identity, gender, race, ethnicity, sexual orientation, age, disability, religion, and
other diverse factors.
1 2 3 4 5
Cultural Competency & Diversity at DHS
Tools For Managers
page 13
6. I honestly believe that all staff, peers, and customers are capable of succeeding
regardless of their race, ethnicity, gender, sexual orientation, age, disability, and
religion.

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1 2 3 4 5
7. I am open to changing my behavior/style from ways that are comfortable to me
to ways that may be more helpful and better serve diverse staff, peers, and
customers.

1 2 3 4 5
8. I am willing to initiate changes which will better serve staff, consumers, and
other program participants from diverse cultures.

1 2 3 4 5
Self Awareness Rating
32 to 40 points:
You have given thought to and are actively involved in talking and addressing
some of these issues.
19 to 26 points:
Your honesty with yourself is an asset. Think about the areas that you have not
thought about before. What insights do they help you discover? Now try talking
and addressing these insights with people who are different from you.
10 points or less:
Give yourself some time for introspection. You may find that it is easier to first
talk this over with someone whose background is similar to yours. Without
meaning to harm others, you may be unconsciously perpetuating culturally biased
behaviors